ilmutotoPrivacy Policy

This page describes what we collect when you use ilmutoto and how we keep that data protected. We take your privacy seriously. When you create an account, deposit funds, or play games on our platform, you share personal information with us—your email, identity documents, payment details, and transaction history. We explain here exactly what we collect, why we collect it, and how we use it.

Our privacy practices comply with applicable regulations across the jurisdictions where we operate—Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and other supported regions. We do not sell your personal information to third parties. We do not use your data for marketing purposes without your consent. We encrypt sensitive information and store it on secure servers.

If you have questions about how we handle your data or want to exercise your privacy rights, contact our support team via live chat, email, or in-app messaging.

What Data We Collect on ilmutoto

We collect different types of information depending on how you use ilmutoto. When you register, we collect your email address and a password you create. We use your email to send account notifications, password resets, and support responses. We never share your email with third parties without your consent.

When you deposit or withdraw funds, we collect payment information—your e-wallet account, bank account number, or QRIS identifier. We use this information only to process your transactions. We do not store your full payment credentials; we store only the information necessary to identify your payment method and process future transactions.

When you play games on ilmutoto, we log your gameplay activity—which games you play, when you play, how much you wager, and the outcomes. We use this data to detect fraud, prevent abuse, and comply with regulatory requirements. We also use it to understand which games are popular and to improve our platform.

How We Use Your Data on ilmutoto

We use your personal information for specific, legitimate purposes. We use your email and password to authenticate your account and send you important notifications—password resets, account alerts, and support responses. We use your identity documents to verify your age and identity, and to comply with local regulations in Jakarta, Surabaya, Bandung, Medan, Semarang, Yogyakarta, and other jurisdictions where we operate.

We use your payment information to process deposits and withdrawals. We use your gameplay data to detect fraud, prevent abuse, and investigate disputes. We use your IP address and device information to identify suspicious login attempts and protect your account from unauthorized access.

We do not use your data for marketing purposes without your explicit consent. We do not sell your personal information to third parties. We do not share your data with advertisers or data brokers. We share your information only with payment processors (to process transactions), our support team (to assist you), and legal authorities (if required by law).

We collect only the data we need to operate ilmutoto securely and comply with local law. We do not collect data for profit.

Third-Party Processors and Data Sharing

We use third-party service providers to operate ilmutoto. Our payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking) receive your payment information to process deposits and withdrawals. Our hosting provider stores our servers and databases. Our email service provider sends you account notifications and support responses.

These third parties are bound by confidentiality agreements and are not permitted to use your data for their own purposes. We choose service providers that maintain security standards comparable to our own. Our servers may sit outside your jurisdiction; by using ilmutoto, you consent to your data being processed and stored outside Indonesia if necessary for platform operations.

How Long We Keep Your Data

We retain your personal information for as long as your account is active and for a period after account closure to comply with regulatory requirements and resolve disputes. We retain your identity documents for at least three years after verification. We retain your transaction history for at least five years to comply with financial regulations and investigate disputes.

If you request account deletion, we delete your personal information except where we are required by law to retain it. We may retain anonymized or aggregated data (data that cannot identify you) indefinitely for analytics and platform improvement.

Your Rights on ilmutoto

You have the right to access your personal information. You can view your account details, transaction history, and verification status in your ilmutoto account dashboard. You have the right to request a copy of all personal information we hold about you. Contact our support team to request a data export.

You have the right to correct inaccurate information. If your email, address, or other account details are incorrect, you can update them in your account settings or contact support. You have the right to request deletion of your account and associated personal information, subject to legal retention requirements.

You have the right to object to certain uses of your data. If you do not want to receive account notifications or support messages, contact our support team. You have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

1. Access your data

   View your account details and transaction history in your ilmutoto dashboard or request a full data export from support.

2. Correct inaccurate information

   Update your email, address, or other details in account settings or contact support.

3. Request account deletion

   Contact support to delete your account and associated personal information, subject to legal retention requirements.

Cookies and Tracking Technologies

We use cookies to remember your login session and preferences. Cookies are small files stored on your device that allow us to recognize you when you return to ilmutoto. We use session cookies (deleted when you close your browser) and persistent cookies (stored for longer periods). You can disable cookies in your browser settings, but this may affect your ability to use ilmutoto.

We use analytics tools to understand how users interact with ilmutoto—which pages are visited, how long users stay, and which games are popular. This information helps us improve our platform. We do not use this data to identify individual users; we use it only in aggregated form.

Our Security Practices on ilmutoto

We use encryption (SSL/TLS) to protect data transmitted between your device and our servers. We store sensitive information (passwords, identity documents, payment details) encrypted on secure servers. We restrict access to your personal information to employees and contractors who need it to operate ilmutoto. We conduct regular security audits and penetration testing to identify and fix vulnerabilities.

We do not guarantee absolute security. No system is completely secure, and we cannot guarantee that your information will never be compromised. If we detect a security breach, we will notify affected users and take steps to mitigate harm.

Changes to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes via email or in-app notification. Your continued use of ilmutoto after such changes constitutes your acceptance of the updated policy.

If you have questions about our privacy practices or want to exercise your privacy rights, contact our support team via live chat, email, or in-app messaging. Our team speaks English and Indonesian and is available during business hours.